VIT Support Policy

Your VIT liaison, identified on page 1 of your contract, will contact you to gather information on your videoconferencing needs. In order the ensure that your videoconference runs smoothly, it is important that you provide your liaison with a complete list of needs and technical requirements. VIT can provide document cameras as well as DVD, videotape and audio CD playback capabilities at all sites. Windows based computers are also available for presentations. (VIT discourages the use of your own computer, unless absolutely necessary.) VIT recommends that you bring presentations on a CD or USB storage device (thumb drive) for use on studio computers. VIT requires that all computer presentations be tested at VIT more than 24 hours prior to your videoconference. VIT can not be responsible for/or guarantee any last minute technical support requests.